For over three decades, the BCS Team has fulfilled the Communication needs of Commercial Clients both locally and nationally. We are a result oriented, customer driven organization that has been awarded and recognized as the #1 Channel Partner in the state of Michigan. This accomplishment is due in part to the exceptional quality of products we distribute as well as a commitment to surpass our client’s expectations in making their business more profitable and productive.
Find out why customers who do business with us become customers for life…
|The focal point at BCS is the customer and their satisfaction with all aspects of our business relationship. We respond to our customer’s needs with a support staff of certified personnel who are prompt, courteous and efficient. Secondly, we maintain a proactive stance in advancing technologies and provide quality, cost-efficient voice processing and data products equipped with state-of-the-art technology.|
How we view our customers
- Customers are the most important people in our business. They are our highest priority.
- Customers are not dependent on us - we are dependent on them.
- Customers are not an interruption of our work, they are the purpose of it.
- Customers are not outsiders in our business - they are part of it.
- Customers are not cold statistics - they are human beings with feelings and emotions of their own.
- Customers have the unequivocal right to expect the highest quality and best value product.
- Customers are ultimately the ones for whom all decisions must be made.
- Customers are people who bring us their wants. It is our job to handle their wants profitable - both to them and ourselves.